Feb
27
One of the most compelling cases for video conferencing technology has to be the reduction in travel costs.
Many businesses increasingly view travel as a drain on time and budgets. You can understand why when most business travellers admit that only half of the time spent on a business trip can be classed as productive working time. Not only could you reduce your business travel bills by up to 30%, but you could also improve employee productivity by cutting back on idle hours.
Allied to the reduction in travel time and costs is the environmental argument. Video conferencing uses little energy – no petrol, diesel or aviation fuel, only a few units of electricity. The technology can help the business reduce their carbon footprint and environmental impact. To demonstrate the point, a UK environment minister gave a keynote speech at the Climate Change Conference in Sydney via video conferencing. This saved 60 hours of travel time and 6.2 tons of CO2 emissions.
Your business could benefit in other ways too. Video conferencing gives you the flexibility to hold ad-hoc meetings; you don’t have to plan weeks in advance. This flexibility could speed up decision-making and response times, which will also benefit your customers.
Why invest in video conferencing now?
In the past, video conferencing has had a bad reputation. It’s been seen as expensive, complex to implement and delivering low quality, jerky images. However, these arguments are losing ground as the technology rapidly evolves and affordable fast connections make high definition video conferencing a reality.
Traditionally, you would have needed an ISDN network for video conferencing, but today’s IP-based networks are fuelling an interest in converged voice, video and data communications. IP lends itself to cost-effective voice and video conferencing and has the added benefit of allowing users to collaborate on documents simultaneously. Cisco estimates that global IP traffic will increase fivefold over the next four years. The company also estimates that all forms of video traffic will make up 90% of global consumer IP traffic by 2013.
Video conferencing shopping list
There is a video conferencing system for every budget, ranging from personal desktop systems using low cost webcams, through to specialist video conferencing equipment designed for use in meeting rooms and other shared environments. However, the essential components of any video conferencing solution are camera, microphone, monitor, speaker and codec.
For most organisations, high definition video conferencing is the most readily available option and offers good quality on a limited budget (usually between £1,500 and £5,000).
Your next consideration should be the number of point to point video-enabling terminals or ‘endpoints’ needed. If you specify too few endpoints users could get frustrated that they do not have access to the technology. You need to balance the cost of the video conferencing equipment and services against convenient access to the network of endpoints.
Video infrastructure – a high definition video conferencing service may require an investment in additional network infrastructure, such as a dedicated line or circuit for each endpoint. Each session will demand connectivity of around 1Mbps for clear video and audio. Deploying high definition video on the enterprise network can cause problems; the network may not be able to handle real-time video, while video activity may compromise other enterprise tasks. The right media-ready network is vital to the delivery of business video applications.
Extra peripherals – you might also want to invest in additional peripheral devices to enhance the video conferencing experience; this could include high definition and wide-angle cameras, upgraded speakers and microphones. You may also want to connect your systems to DVDs, VCRs and document and multimedia applications via a PC.
Test the water with web conferencing
If there’s some resistance to investing in video conferencing solutions, one way of proving the benefit to the business may be to experiment with lower cost web conferencing solutions. These could not only demonstrate cost savings but also lead the way to more sophisticated technology.
Web conferencing allows your staff to share what’s on their desktop with people in other locations. Typically, this happens in conjunction with a phone call or audio conferencing session. Additional features include the ability to share documents and to work collaboratively on projects.
Why telepresence could be the next step for video conferencing
John Chambers, Cisco chief executive, has compared telepresence to “Star Trek teleporting”. Telepresence offers ultra high resolution, which makes video conferencing an even more immersive experience. Spatial audio allows the transmission of every nuance of a conversation, while huge screens and high quality cameras capture every detail of an expression.
Fabulous as this sounds, telepresence remains an expensive technology to implement at present. It requires a high-bandwidth connection and a specifically designed room at each location.
Question about business
How do I start a successful retail business? I need assistance to get my questions answered regarding starting a retail business:
1. Which retail business would be best to start and why: a) Specialty retail business or b) Mail order business?
2. Which type of business is more predictable and does not change often: Specialty retail or mail order?
3. Many people say that PASSION is important when it comes to starting a business because the owner will have to work long hour to make his or her business a success. I agree with that but can you explain to me why there are many people out there who started their successful businesses outside their PASSION?
4. How can I choose products and services to sell that fit my personality and are part of my values?
5. I took a Myers-Briggs personality test and the result of the test shows that my personality type is an ISFJ (Introverted, Sensing, Feeling, Judging). Would someone like me who possess this personality type can become successful in operating his or her retail business?
ntl:Telewest Business boasts more than 15 years’ experience in delivering communication solutions for private and public sector organisations, and has invested more than £13billion in the largest alternative Next Generation Network in the UK. To find out more visit http://www.ntltelewestbusiness.co.uk/
Feb
19
Outsourcing to a Virtual Assistant (outsourced employee) can increaseproductivity, reduce costs and save you and your company time. Virtual Assistants, also known as VA’s, have been around for more than 10 years and in this day and age, utilize the technology era. They are highly qualified, educated and experienced people who basically can perform all of the same skills that traditional in-house staff provides. Many VA’s are College or University educated in business and office administration with work experience in an office setting.
We recommend a simple 3 step formula for determining what duties to assign an outsourced employee. First and foremost should be revenue producing functions. Simply write a list of what they should be. These include: appointment setting, cross-selling your existing customers on additional products and services (very important), telesales to new prospective customers, follow up sales calls on old leads that never closed, email blasting to generate new leads, internet sales, sending out online newsletters to existing clients, search engine optimization, blogging, article writing, handling your social networking (Facebook, Linked-in, Twitter, etc), updating your website with fresh content and articles, there are over 50,000 free classified advertising sites on the internet other than Craigslist.org they can post these ads for your business, and much more.
Secondly, are the revenue retaining activities. These include: customer service, technical support (online and on the phone), internet “live chat” on your website, invoicing, billing, taking phone payments, collections, sending out birthday or thank you cards and gifts to clients, fulfilling client information requests and more.
Third and last, are the non-revenue producing functions. These include: book-keeping, accounting, payroll, data entry, document and contract preparation, programming, research, answering your emails and cleaning up your inbox, scheduling and managing your calendar, acting as an answering service, fulfilling information requests from prospective clients, office management, employee scheduling, presentation preparation, making travel arrangements, desktop publishing, computer training, medical/legal transcription and more.
The benefits of outsourcing to a qualified VA are plentiful. VA’s use their own equipment so there is no wear and tear on your office equipment or a need for special equipment. By outsourcing to a VA rather than hiring an in-office assistant, you will never need to pay employment insurance, vacation pay, sick pay, or contribute to retirement plans and worker’s compensation.
There is no cost for training new or existing employees; VA’s are already qualified. There is no need for extra office space; VA’s do everything off location. There’s no need to worry about in-office employees requesting time off; VA’s are available when you need them. Like you, a quality outsourcing firm understands the needs of businesses today, ensuring the success of their clients. A good outsourcing firm values each and every client; it is because of these clients that they ensure your VA’s will aid in the success of your business.
How else can outsourcing to a VA save you money? VA’s are pre-trained and experienced individuals with the ability to catch mistakes made in-office, not only saving your business money but also protecting your business reputation.
And for those in-office employees that you cannot go without, a VA can take a little of the never-ending workload or less-important projects off their shoulders to ensure you, as a successful business, maintain your quality reputation and increase employee productivity.
So the question really should be, “why didn’t I do this years ago?”
Question about business
How do I start a successful retail business? I need assistance to get my questions answered regarding starting a retail business:
1. Which retail business would be best to start and why: a) Specialty retail business or b) Mail order business?
2. Which type of business is more predictable and does not change often: Specialty retail or mail order?
3. Many people say that PASSION is important when it comes to starting a business because the owner will have to work long hour to make his or her business a success. I agree with that but can you explain to me why there are many people out there who started their successful businesses outside their PASSION?
4. How can I choose products and services to sell that fit my personality and are part of my values?
5. I took a Myers-Briggs personality test and the result of the test shows that my personality type is an ISFJ (Introverted, Sensing, Feeling, Judging). Would someone like me who possess this personality type can become successful in operating his or her retail business?
From The Minds Of Wharton
Wharton Business Foundation
www.WhartonBusinessFoundation.com
(888)4-WHARTON
info@whartonbusinessfoundation.com
Get Appointment Setters, Virtual Assistants, Telemarketers, Search Engine Marketing Specialists and more as low as $299 per month! Wharton Business Foundation is one of the foremost respected consulting firms helping companies to grow their business to the next level and beyond. With clients spanning across the nation as well as around the globe, our name has become synonymous with cutting edge expertise and timely intelligence. Though many of our clients know us for our business building experience and marketing and sales training expertise, we are quickly becoming known as the Premier Outsourcing Firm in the continental United States.
Feb
3
Buying an existing small Canadian business for sale can be a great decision towards achieving your financial independence and pursuing a passion you may have. It is not for everyone though – there are risks involved that you must address. Buying a small business requires capital, time, hard work and the ability to handle some moderate risk. Please use care regarding the Canadian business for sale you are interested in – consider if purchasing the business is the right decision for you. That being said, this article lists some of the more common reasons that people decide to buy a small business.
Customers. When you buy an existing Canadian business for sale there are typically existing customers already in place. Many times start-up ventures fail for the simple reason that after the initial investment and work to get the business started that customers don’t arrive for quite some time (or not at all). Having an existing customer base with an existing business is a major reason to buy an established Canadian business for sale.
Company reputation. When you start a company from the ground floor there is no existing reputation. As a business owner in this scenario, you must work on building up your business’s reputation. With an existing small business, there is usually an established business relationship existing in the marketplace. Be careful to only buy a business for sale that has a good reputation! Trained employees. An established company will usually have staff in place that know their jobs and are fully trained. Use caution and diligence when you buy a business to be reasonably sure that the staff will remain in place after the sale. Mitigate any risks you think might be a factor.
Vendors are in place. Having good vendor relationships are crucial to the success of many small businesses. When you consider buying an existing business for sale you may find that these critical relationships are already setup and the work to set these up has been done. Confirm this during the due diligence process.
Operating systems are established. Starting up a new venture requires some trial and error with respect to the operations and usually involves some work in getting the ‘bugs’ out. When you buy an established Canadian business for sale then there is a strong chance that most or all of the operational ‘bugs’ are already worked out of the system.
Well known existing location. Buying a small business that has been in operation for many years out of the same location has significant benefits. Example – buying retail clothing score in a well-known Toronto or Hamilton, Ontario location that is recognized as a ‘destination’ spot to buy clothes has significant value to a business buyer.
Cashflow. Buying a business with existing sales volume means cashflow on day one of owning the business. Cashflow is the key to any business success so this is certainly a key benefit to buying an established company.
When you buy a Canadian business for sale it is important to recognize the clear benefits that come from acquiring an existing operation. Please use caution and do a thorough due diligence before you sign on the dotted line. Working with business brokers is a wise decision and you should always consult with a lawyer and accountant before you buy a small business.
Question about business
How do I start a successful retail business? I need assistance to get my questions answered regarding starting a retail business:
1. Which retail business would be best to start and why: a) Specialty retail business or b) Mail order business?
2. Which type of business is more predictable and does not change often: Specialty retail or mail order?
3. Many people say that PASSION is important when it comes to starting a business because the owner will have to work long hour to make his or her business a success. I agree with that but can you explain to me why there are many people out there who started their successful businesses outside their PASSION?
4. How can I choose products and services to sell that fit my personality and are part of my values?
5. I took a Myers-Briggs personality test and the result of the test shows that my personality type is an ISFJ (Introverted, Sensing, Feeling, Judging). Would someone like me who possess this personality type can become successful in operating his or her retail business?
Ontario Business Brokers
Business for Sale in Toronto, Hamilton and surrounding areas in southern Ontario, Canada. We are a full service business brokerage here to help you buy or sell a business.
Jan
22
The United States Postal Service itself acknowledges the positive impact of direct mail advertising and marketing on various types of businesses. In fact, it produced a manuscript titled “Ways Your Business Can Use Direct Mail.” This should be consulted by business owners in order to maximize the benefits of direct mail advertising on their companies, including companies in Miami FL. The document cites the various uses of postal services for business mailing services and bulk mail advertising and marketing. Companies who lack manpower may use a mail house for the necessary fulfillment services such as presort services for catalog mailing.
The United States Postal Service reports that Americans spend over $31 billion dollars every year in direct mail advertising. This is perhaps based on the fact that direct mail advertising has been proven to be more cost effective than other advertising and marketing campaigns. Direct mail advertising targets particular individuals who meet the specific criteria of the company’s campaign. Businesses choose to invest their money in something that is sure to bring in more revenue benefits for every buck.
According to the United States Postal Service, business mailing services can be geared toward the specific needs of companies in various fields. Retailers, service companies, manufacturers and professionals, for example, have different needs particular to their businesses. They can design their direct mail advertising and marketing campaign accordingly. Companies based in Miami FL can further tweak their campaigns to meet the needs of their local market.
Retailers can use business mailing services to send flyers and brochures to their target market, informing them of new products, special offers, changes in shopping hours and other news. They can send special postcards to preferred loyal clients with incentives such as discounts and early notices of a coming sale. They can use a catalog mailing campaign, as well, to boost sales.
Service companies can mail out a regular newsletter to strengthen their long term relationship with old clients while attracting the loyalty of new clients and also establishing a relationship with them. The newsletter could contain news of developments in the field or industry as well as tips that are helpful to consumers. A separate mailing could consist of postcards offering incentives in return for referring a friend to the company. Furthermore, service companies can gain new prospects by exchanging mailing lists with another company in a complementary field. A veterinary clinic and a pet groomer, for example, can exchange mailing lists to expand each other’s reach. Alternatively, they can agree to recommend each other to their clients in their regular mailings.
Manufacturers can use business mailing services to send announcements to existing clients and distributors about new product offerings of the company. They can increase revenue from current customers by informing them about other products apart from the ones they are already regularly purchasing. The existing customers would also appreciate information on upgrades and new accessories of the products they have already been supporting. Other qualified sales leads could be pursued by sending them product samples.
Professionals can mail out regular newsletters to their clients, containing news and informative articles on their profession. This will further boost their credibility and strengthen the trust that their clients place in them. Professionals could also mail out flyers and brochures on special events and promotional activities. If there are any crucial changes in their company and staff, they could also inform their core clients through business mailing services.
Companies would do well to heed the advice of the United States Postal Service. They should maximize direct mail advertising for their business in Miami FL and anywhere else in the country.
Question about business
How do I start a successful retail business? I need assistance to get my questions answered regarding starting a retail business:
1. Which retail business would be best to start and why: a) Specialty retail business or b) Mail order business?
2. Which type of business is more predictable and does not change often: Specialty retail or mail order?
3. Many people say that PASSION is important when it comes to starting a business because the owner will have to work long hour to make his or her business a success. I agree with that but can you explain to me why there are many people out there who started their successful businesses outside their PASSION?
4. How can I choose products and services to sell that fit my personality and are part of my values?
5. I took a Myers-Briggs personality test and the result of the test shows that my personality type is an ISFJ (Introverted, Sensing, Feeling, Judging). Would someone like me who possess this personality type can become successful in operating his or her retail business?
Rapid Mail & Computer Services Inc
John Borrero
830 W 19 St
Miami, FL 33010
Phone: (305) 882-0482
Fax: (305) 882-9051
Email: john@rapidmail.us
Website: www.rapidmail.us
Nov
2
Information Technology lies at the very heart of today’s organisations and many companies are now so dependent on their networks that they take them for granted. In today’s 24/7 digital economy, just imagine the business implications of critical data being lost, internet and email access being unavailable or your internal network going down.
The impact of the unexpected on your business, whether in the form of malicious damage such as hacking or some kind of natural disaster, can be devastating in the networked world. Take for example the 2007 flash floods across the UK. Following the wettest May to July on record, approximately 7,100 businesses were flooded and the resulting damage cost an estimated £3 billion1. However, this figure fails to take into account the cost of lost business during that period, when some companies were unable to operate a normal (if any) service, or the damage to reputation that the inability to communicate caused. No-one can predict the future, but by carefully planning in advance you can ensure that your business is in the best possible position, if and when disruption occurs.
To meet resiliency requirements for coping with both unexpected events and increasing volumes of data, today’s businesses require more than Next Generation Network capability alone. They need a combination of robust network capability and a next generation service mindset from their telecoms provider. When it comes to business resiliency, it’s not simply a case of ‘one size fits all’. ntl:Telewest Business closely collaborates with its customers and tailors its services to meet their needs. The next generation of business resiliency is here.
What level of resilience is needed?
Different industries have unique requirements for resilience. In the banking industry, for example, access to accurate, real-time buying and selling data is critical and business continuity and resiliency are considered so important that they are subject to specific regulations such as Basel II. However, for the majority of businesses, the rules and regulations are not so strict, and yet the implications of a network collapse without sufficient backup systems can be equally severe. This is particularly true when you consider that, according to the London Chamber of Commerce and Industry, 80 per cent of small to medium sized businesses go out of business within 18 months of experiencing a major network problem and 90 per cent of businesses that lose data in a disaster are forced to shut within two years.
The indisputable fact is that all business premises, no matter what the organisation’s size or industry, face the risk of disasters and they need to bring certainty to how they store and use their information. Firms need to be able to move their data around freely and ensure that it is 100 per cent backed up from every site, minimising the exposure to risk at any one site and making sure that the most important data is prioritised.
What types of network meet the requirement?
Network capability and flexibility provide the technology platform for next generation telecoms providers to roll out a resilient service. As well as being able to withstand unexpected events, today’s networks need to be able to cope with the everincreasing amounts of information being transported by today’s businesses. Their needs have extended from just email and web browsing to encompass multimedia applications, image-driven, user-generated content and video. In order to cope with these burgeoning volumes of data and the swift pace of operational change, networks need to be both extremely resilient and scalable. Rapidly growing workforces require constant, uninterrupted access to business resources and only a Next Generation Network can provide the flexibility and resilience required.
ntl:Telewest Business’ £13 billion Next Generation Network was built specifically with the demands of the digital age in mind and, based on fibre-optic technology, it is highly resilient. The Next Generation Network is capable of delivering the next generation IP and Ethernet services required by today’s fast-moving business and, as bandwidth can be increased quickly and painlessly in line with demand, scalability issues are overcome. In order to significantly reduce the volume of faults on their networks, today’s telcos also need to engage far earlier in proactive network management. By constantly monitoring its network, ntl:Telewest Business ensures that potential issues can be identified before they develop into problems. As a result, both the network’s performance and the user’s experience are significantly improved.
How can every eventuality be covered?
Maintaining business continuity is not as simple as deploying two separate links to your business sites, there are a number of considerations that have to be taken into account. How far a customer wants to go in assuring resilience depends on the importance of their information assets and their budget, but there are four key business continuity measures that can be taken into consideration.
As there are two UK-wide access networks, ntl:Telewest Business’ and BT’s, it stands to reason that if information is your organisation’s lifeblood you should not trust all of your services to just one network. Having an alternative access network in place ensures that critical applications continue to run even if one provider has a major outage. An alternative transmission path can also handle unexpected peaks in traffic and provide protection against denial of service attacks, which are designed to swamp networks with traffic and cause them to buckle.
The second business continuity measure is eliminating a single point of failure for the availability of voice and data services. Rather than relying on a single network provider to deliver connectivity between a site and the rest of the private network or the internet, businesses can run multiple links to their sites, guaranteeing up-time should one of the lines be inadvertently damaged and rendered unusable. In the event of network connectivity being destroyed over one connection, services can seamlessly divert to the backup connection, maintaining continuous data transfer and call availability.
One of the most basic disaster recovery tools that businesses should consider is spreading their risks across the network. By creating a mirrored system in which all information and applications are regularly and automatically backed up at different points on the network, businesses can ensure that information is protected in the event that one part of the network experiences an outage.
Multiple Ethernet connections into a Virtual Private Network (VPN) with any-to-any connectivity enable organisations to decentralise their IT across multiple sites and replicate their business-critical data. If a problem does occur, whether it is a natural disaster or simply a power failure, employees should be able to work from home and log onto their VPN remotely, safe in the knowledge that the network is secure and work can continue as usual, albeit off-site. This any-to-any connectivity overcomes the needs for backup circuits.
Finally, in the event of one of an organisation’s main circuits going down, forcing all data to run over the other and increasing the risk of a network bottleneck, the prioritisation of critical data is essential. The application of up to eight classes of service over the ntl:Telewest Business network, with predefined Quality of Service (QoS) parameters, will also ensure that business critical data is delivered in advance of lower priority traffic such as internet data. This way organisations can ensure their business critical applications conti
nue to perform at optimum levels, even in adverse conditions.
With such an array of business continuity options available, organisations require a telco provider that’s prepared to sit down and discuss the most appropriate solution for their unique needs, risks and budget. ntl:Telewest Business collaborates closely with all sizes of business, not just its largest customers with big communication budgets. Consultative and technologically-savvy local service teams, both at the presales and project management stages, work hand-in-glove with the customer to ensure they receive the most appropriate solutions for their business.
How can businesses design and provision truly resilient networks?
True business resilience can only be attained when network capability is fused with a high level of consultative input at the stage of designing new network infrastructures. Until now, the legacy telco practice has been to keep customers at arm’s length from the services they use and act as merely a circuit provider, rather than responding to customers’ requirements. The next generation of telecoms providers need to invest in their service delivery, and not solely their network, ensuring that their customers feel connected to their telco teams as well as their network.
As a next generation telecoms provider, ntl:Telewest Business is committed to sitting down with organisations, listening to and understanding their individual requirements. This way it can help the customer implement measures appropriate to the risk associated with the type of traffic on its network, with a design that reflects the confines of the budget.
A customer-centric mindset and ‘can do’ attitude ensures that ntl:Telewest Business collaborates with its customers from the start, helping to plan, design, and implement their networks. But it doesn’t stop there, many of the same teams remain all the way through integration and while the network is running. No one can predict the future, but by working with a telecoms provider that has such a Next Generation Network and a customer-centric mindset, you’ll be better prepared for any eventuality.
Question about business
How do I start a successful retail business? I need assistance to get my questions answered regarding starting a retail business:
1. Which retail business would be best to start and why: a) Specialty retail business or b) Mail order business?
2. Which type of business is more predictable and does not change often: Specialty retail or mail order?
3. Many people say that PASSION is important when it comes to starting a business because the owner will have to work long hour to make his or her business a success. I agree with that but can you explain to me why there are many people out there who started their successful businesses outside their PASSION?
4. How can I choose products and services to sell that fit my personality and are part of my values?
5. I took a Myers-Briggs personality test and the result of the test shows that my personality type is an ISFJ (Introverted, Sensing, Feeling, Judging). Would someone like me who possess this personality type can become successful in operating his or her retail business?
ntl:Telewest Business boasts more than 15 years’ experience in delivering communication solutions for private and public sector organisations, and has invested more than £13billion in the largest alternative Next Generation Network in the UK. For more info, visit http://www.ntltelewestbusiness.co.uk/
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